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hi! so sorry, do the dlcs come with steam keys? I don't use itch.io much and was hoping to move my bought dlcs over but i don't know if I'm able too because I can't find it. ANYWAYS amazing game, I've played so many times and finally bought the dlcs not long ago.

Technically yes! The DLCs from itch are independent rpa files that work on both the Steam and itch versions. You just have to download the free base game on Steam, and then move the DLC rpa files into the "game" folder of the Steam directory. You can find this by right clicking on the game in your library, clicking "Manage", and then "Browse Local Files". If you need more help getting it set up, just let me know!

Thank you so much!! <3

hi! my step 1 dlc downloaded as .zip instead of .rpa for some reason, is there a reason that would happen?

nvm i figured it out lol

OK great! Thanks so much for playing, and we hope you enjoy the game!

Hello, I'm trying to download DLC 1 but there's an error (in both PayPal and Card),but for DLC 2&3 and Wedding is fine (I buy them before I created this account), can you please help? 

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Sorry about that! What kind of error is it? Hopefully I can help.

Well i'm try to pay in PayPal but when I'm press "continue as guest".It goes "Sorry, something went wrong. Please try again". I'm confused because it work on the other 3 DLC and I'm already check my card and my signal and there all fine. I don't know what to do 

When does this error pop up? When you're trying to pay for the DLC here on itch.io? Worst case, you can actually get the DLCs on Steam, and they will work for the itch version as well. But hopefully we can figure something out here.

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More than a week I'm still trying but it's still error and I'm using Android. I hope I can download it. I love this game

Could you please send a screenshot of the error screen? We need a bit more information to try to figure out what we might be able to do.

hello, so I purchased Step 1,2,and 3 DLCs, and followed the instructions of putting the rpa files into my Our Life game folder. But when I try to run the game with any DLCs rpa file in the game folder it comes back with a popup that says 

"I'm sorry, but an uncaught exception occurred.

While running game code:

Exception: Could not load from archive DLC_Step_1/moment_selection_dlc1.rpyc."

If someone could please help me that would greatly appreciated!

Sorry about that! Let me see if I can help. First, what version of the game are you using? It should be version 1.7.1.

I'm using the Windows version and it is 1.7.1

OK, thank you for clarifying that. Could you please send us a screenshot of what your "game" folder looks like? That might help us isolate the issue.

After the errors I removed all the dlcs rpa files

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If I buy the game will the locked chapters (on the summer break and every step) will unlocked??? I download the game but I only download the free one sooo I can't play the other ones that locked so I'm planning to buy it

In order to unlock the extra Moments, you will need to buy the DLCs, yes. Thank you so much for playing the game!

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are the DLCs available for apple users? I see the android marking but no apple,

Yes, the DLCs do work on Mac! Sorry for the lateness of this reply. If you need help adding them to the base game, let me know, and thank you so much for playing!

I see the character DLCs available but id really Really love to play the step 1,2 and 3 DLCs. id get it on steam but unfortunately its not available for mac

The Steps 1-3 DLCs also work on Mac. The file you get when you access the download here on itch.io works on all of the different operating systems. If you need any help getting it set up, just let me know!

hey ! could i get some help setting up the wedding dlc on mac ? I’ve tried running the dlc then reinstalling the main game but that didn’t work, it also won’t let me extract anything :<

Sure, I can help! You want to start by downloading the Mac version of the main game and making sure it's somewhere you can find. Then, when you download the Wedding DLC, it should come with a file called "dlc_wedding.rpa". You want to move that file into the "game" folder of the main game's directory of folders. If you need more  help, just let me know, and thank you so much for playing!

I need help i tried to add the DLCs to the game but it's not working does anyone know how to do it? Btw I am on windows

I'm sorry for the lateness of this reply! If you're still having trouble with adding the DLCs, I can walk you through the steps. It's very simple: you just need to add the DLC files to the "game" folder in the larger Our Life folder you got when you downloaded the free version of the game. Hopefully that works, and let me know if you need even more help. Thank you very much for playing!

Hey there thank you for the reply. Did get it to work after asking some of my friends who had the DLC'S 😅 btw you did an amazing job on the game!

Thank you! We're so glad you enjoyed it.

Can we pay in another method then card and paypal?,I don't have PayPal nor do I have a bank account?.I do have an online balance though but there's no other choice but to pay those two way

I don't think there is another way. You might be able to get a temporary credit card, sort of like a gift card, and pay that way. But otherwise, I think it's just those two methods. Sorry about that, but thank you for being interested in the game!

hi! i put the dlc in the game but for some reason it isnt working? im so sorry to bother

oh my gosh nvm i just realized i put it in the wrong game lmao

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I'm on ChromeOS and I downloaded the base game through Itch.io and I've bought all the DLC's yet I cant seem to download any of them, everytime I've tried all it says is; An error occurred during installation. No manager for installer unknown. Can someone please help?

I'm sorry they're not working. Can you try downloading them through the Itch app if you're using the webpage or using the normal webpage if you're using the app? Sometimes switching where you download them from can solve the problem.

I have a question about buying the DLC !! i originally had our life downloaded on steam first, i was wondering if i could still buy and use the dlc versions if i didn't download the base game on itch.io? it's because i don't want to reset all my saves and saved photos haha 😭 thank youu

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Yeah, your data can be in the game whether you open the Itch or Steam version. Save files can be moved. And you can move the DLC files from the Steam OL folder to the Itch OL folder and it will work just fine!

Hello! I loveeee the game so I went and bought the DLC's :) but when I added them and opened the game, the gallery was empty even though I've already played it once and gathered a few images :( Is this normal? 

Thanks in advance <3

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I'm really sorry that happened! Sometimes updating the gallery pictures to glitch and lock again. But they should unlock if you see them again.

Okay, thank you! Now I have an excuse to play it even more haha <3

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